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caraleneK
caraleneK, Office Engineer
Category: Microsoft Office
Satisfied Customers: 574
Experience:  Office assisters to you
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Unable to open office ***** ***** i'm able to open excel but

Customer Question

unable to open office ***** *****
JA: Thanks. Can you give me any more details about your issue?
Customer: i'm able to open excel but word will not open
JA: OK got it. Last thing — Microsoft Office Technicians generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Microsoft Office
Expert:  caraleneK replied 9 months ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. do you get a error messes if you attempt to open your office ?? Also what version of office do you use? If you like I can log on to your machine and help you. Waiting your feedback to fix your problem

Expert:  caraleneK replied 9 months ago.

Hello again, Please note I waiting for you feedback to help you if you have windows 7 machine you can go programmers and feature scroll down to your office program and run a repair but if I have all the info i have ask you I can better assist Waiting your feedback