I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
What is the name and version of the program?
Is there any error or message when opening your email?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
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Thank you very much for giving us an opportunity to help you. Please note I need more info to help you.
Or I can log on to your machine and help you. Waiting your feedback to help you.
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