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caraleneK
caraleneK, Office Engineer
Category: Microsoft Office
Satisfied Customers: 574
Experience:  Office assisters to you
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Micosoft word quit and lost my document. how can i restore

Customer Question

micosoft word quit and lost my document. how can i restore it
Submitted: 10 months ago.
Category: Microsoft Office
Expert:  caraleneK replied 10 months ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. What version of word do you use?

By default, Word for Mac saves all the AutoRecovery files in the following folder location: Macintosh HD/Users/username/Documents/Microsoft User Data

To open the AutoRecovery files, follow these steps:

1. Close Word for Mac.

2. On the Go menu, click Home.

3. Open the Documents folder, and then open the Microsoft User Data folder.

4. Locate all the files that start with the words "AutoRecovery save of."

5. For each file that matches this criteria, rename the file. Then, add the ".doc" file name extension.

Note When you do this, the icon changes to a Word document icon.

6. If the icon does not change to a Word document icon, follow these steps:

1. On the File menu, click Preferences.

Waiting your feedback

Expert:  caraleneK replied 10 months ago.

Pleas note I waiting for your feedback to help you more.