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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I have Microsoft 10 upgrade on my system. It was working

Customer Question

I have Microsoft 10 upgrade on my system. It was working fine for awhile but now
there are many file documents that will NOT open and word does not work any longer.
How do I fix this? I had system 7 and Office product prior to the upgrade.
Submitted: 11 months ago.
Category: Microsoft Office
Expert:  Shefin replied 11 months ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

From where did you get Microsoft office? have you purchased it online?

Do you have office product key with you?

Thank you.

S H E F I N

Expert:  Shefin replied 11 months ago.

Hi,

I can contact you by phone. However, can I access your computer remotely, so that I can check it and help you resolvge the issue while you watch?

Thank you.

S H E F I N

Expert:  Shefin replied 11 months ago.

Hi,

Are you available now? If no let me know the time that we can contact you by phone.

Thank you.

S H E F I N