Good morning. My name is***** undertand how frustrating it can be to have Word shut down expectedly, when you are working on a document. I will provide detailed instructions for recovering your work.
To resolve this issue, try to open the AutoRecovery files that you saved during the session. By default, Word for Mac saves all the AutoRecovery files in the following folder location: Macintosh HD/Users/username/Documents/Microsoft User DataTo open the AutoRecovery files, follow these steps:
Note If the AutoRecovery files are not in the Microsoft User Data folder, verify that the default location has not changed. To do this, follow these steps:
I believe that following these steps will allow you to recover your documents. If you have difficulty with this or if you would simply prefer to have someone else do it for you I am would be happy to remotely connect to your computer and perform these steps for you. Please let me know your preferences.