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NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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My email account won't open, though other websites do open.

Customer Question

My email account won't open, though other websites do open. Help, please! Thanks.
Submitted: 11 months ago.
Category: Microsoft Office
Expert:  Cody replied 11 months ago.

Hello. My name is ***** ***** I will be assisting you today.
Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 11 months ago.
I am not willing to pay $10.00 for PC support, when I don't have one. I'd like to open my gmail. This is becoming very frustrating. Yes, please connect to my computer, if you can. Thanks.
Customer: replied 11 months ago.
I was asked to fork over $58.00 for tech support, now you're asking me for $10.00 more. This is insulting. Kindly help, and stop asking me for more money.
Customer: replied 11 months ago.
Now, my additional $10.00 payment won't be accepted. Now, I'm angry. I work in customer service, and know it well. If this is your idea of service, some instruction might be in order.