Hi Pete, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Can you please tell me why you think your PowerPoint is corrupted?
Is it no longer opening when you double click on it?
Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information.
In this case, you really need to download and re-install the software to fix your PowerPoint. So you need to download the exact same software again, retrieve your Product Key, and then reinstall.
Can I remotely access your computer so that I can directly help you in doing all these procedures while you watch?
Remote access is an optional additional service offer with a minimal one-time flat fee ($20) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Thank you for writing back and I am very sorry about that impression. Unfortunately, that is how our system works and you are backed with our money-back guarantee. You can always get your money back by processing a refund.
Please refer to this link:
If you change your mind, just let me know, I am still here to help.