I'm sorry about the issue. Can you please go to the website below:
, then there, click on the option "I forgot my password", then click on Next
, then enter your hotmail email address in the first box
, then in the second box, enter the characters as shown on the page
, then click on Next, and follow the instructions there in order to reset your hotmail account password.
- If that does not work, do you have Windows XP, Vista, or 7 or 8 or 10, or Mac computer?
Please reply at the box below to continue troubleshooting. Thank you.
To get back to me, please type at the box below, then click on the Reply button at the bottom. Thank you.
I'm sorry. Do you have a phone number ending with the two digits 46? If yes, what is the last 4 digits of your phone number? And are you able to receive text messages on your phone?
Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you?
Please reply at the box below. Thank you,
When you try my suggestion (scroll up this web page to see my steps), are you stuck at any step?
And do you have Windows XP, Vista, or 7 or 8 or 10, or Mac computer? And/or what's the brand / model of your computer?