How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask NewITZone Your Own Question

NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
53509759
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

My tablet is a Nextbook 8 inch tablet with android 5.0

Customer Question

my tablet is a Nextbook 8 inch tablet with android 5.0 system. my wifi password ***** not authenticate. i think maybe i entered the password incorrectly. the quick start manual says to to wireless network and then wifi but under my settings I see no wireless network just wifi. please help so I can use my new tablet. thanks
Submitted: 11 months ago.
Category: Microsoft Office
Expert:  Jason Jones replied 11 months ago.

Hello,

I am the person that will be helping you today.

May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,
Jason

Customer: replied 11 months ago.
Fairpoint wireless modem
Expert:  Jason Jones replied 11 months ago.

Thank you for the update.

May I start a remote screen sharing session with you so that I can better help you resolve this problem?

When the remote begins, a chat window will appear that we can use to communicate with each other.