I'm sorry about the issue. Did you just purchase Microsoft Office 365?
What is the error or message when loading Office 365?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,
Does it show anything when trying to load Office 365?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Was it working previously or not?
Can I connect remotely to your computer, so I can troubleshoot the issue directly on your computer together with you?
Thank you; please click on the website below in order to connect with me remotely:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
1. Click on the website below in order to connect remotely with me:
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.Please reply at the box below. Thank you.
When you are available, please reply at the box below to continue troubleshooting. Thank you.