How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask NewITZone Your Own Question

NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
53509759
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

I have 2 email addresses and y I already paid once. How do I

Customer Question

I have 2 email addresses and y for Microsoft I already paid for 365 once. How do I link the 2 together?
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

Please tell me why exactly you need to link those 2 e-mail addresses.

Thanks,

IT Miro

Customer: replied 1 year ago.
I purchased my computer at Staples last year and had everything installed at the store including Microsoft 365. He used***@******.***. I don't know where that email came from, but I never used it before. The email address I use is***@******.***. I paid the $99 and now when I go to my outlook, it says that I have to reactivate my subscription. I don't want to pay twice.
Customer: replied 1 year ago.
Looks like I didn't install it. Please do not charge me since i figured it out by myself
Expert:  IT Miro replied 1 year ago.

OK.

Do you want to keep***@******.***?

Expert:  IT Miro replied 1 year ago.

Hello again!

Do you still require assistance with this issue?

Let me know,
IT Miro

Related Microsoft Office Questions