How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Maurice Your Own Question

Maurice
Maurice, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 74
Experience:  Microsoft Certified Professional, HP Certified Hardware Engineer, 20 years of hands-on experience
32995637
Type Your Microsoft Office Question Here...
Maurice is online now
A new question is answered every 9 seconds

I can't create a Microsoft account and can't download my

Customer Question

I can't create a Microsoft account and can't download my software.
Submitted: 12 months ago.
Category: Microsoft Office
Expert:  Maurice replied 12 months ago.

hello mark, did you check if the email from microsoft is possibly in the junk folder of your gmail? regards, maurice

Expert:  Maurice replied 12 months ago.

hello mark, if my advice helped in any way, i would really appreciate if you wouldn't mind rating me. many thanks, maurice