Hello. My name is***** will be providing an answer to your question today
Thank you very much for giving us an opportunity to help you. You machine request for service pack 1 to be installed.The recommended (and easiest) way to get SP1 is to turn on automatic updating in Windows Update in Control Panel, and wait for Windows 7 to notify you that SP1 is ready to install. It takes about 30 minutes to install, and you'll need to restart your computer about halfway through the installation. If complete see if the printer works or I can log on to your machine and help you. Waiting your feedback.
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