Hi Danica, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. What exactly is the error message that you are getting when activation fails? Is it saying that the the key was invalid?
Please let me know by replying to me here so that I can help you further.
Is it saying that the product key is invalid?
Thank you for writing back and I am very sorry about the persisting issue. I can help you with this if you allow me to but this can take some time and I may need to remotely access your computer to fix the problem.
If you want to continue with this question, please let me know.