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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 9268
Experience:  Computer Technician
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I purchased Microsoft Office on 111/30 - Reference

Customer Question

I purchased Microsoft Office on 111/30 - Reference JZNWZZTUV. On 12/1 I received a product key MF9WW-QY736-W99TD-VM9PD-3F836. When I enter it I get a message that it is not valid. FYI- I am an older person and am working with a new lap top.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Randy Computer Tech replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue. I can do the activation for you with a remote tech support session. Please click ACCEPT on the additional service offer, then you will get a link to allow the remote support session to run on your computer. Thank you.