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caraleneK, Office Engineer
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I own a Lumina 640XL purchased in Australia -Harvey Norman.

Customer Question

I own a Lumina 640XL purchased in Australia -Harvey Norman. I live in New Zealand but cannot access 4G in New Zealand.
is it possible to change the carrier in settings from Australia to New Zealand please
Ted Kew
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  caraleneK replied 1 year ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. All new devices are by default unlocked. Manufacturers are locking devices on carriers demand, so when you unlock MICROSOFT Lumia 640 XL you're restoring factory setting. So I sure you can change it .

Please, Rate if you are SATISFIED with my help, as this is the only way the site will give me credit for my time. If you still need help, ASK FOR MORE HELP by replying to me.

Expert:  caraleneK replied 1 year ago.

Please rate this service or reply back to me for more info..

Expert:  caraleneK replied 1 year ago.

Please, Rate if you are SATISFIED with my help, as this is the only way the site will give me credit for my time. If you still need help, ASK FOR MORE HELP by replying to me.

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