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Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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Winword keeps crashing so I tried to do a repair thru

Customer Question

Winword keeps crashing so I tried to do a repair thru Control Panel (Microsoft Office Home and Student 10 on Windows 7) but it keeps saying it can't run because it needs an internet connection but I have an always-on internet connection so I'm trying to to find a way to get it to respond
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. Are you connected to this site from the same computer that's crashing? Thanks

Customer: replied 1 year ago.
Expert:  Kamil Anwar replied 1 year ago.

May i connect with you remotely to troubleshoot this issue and fix it? Thanks

Customer: replied 1 year ago.
well you can connect remotely
Expert:  Kamil Anwar replied 1 year ago.

I sent request for remote service. Please accept it then follow steps here to connect with me. thanks