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caraleneK
caraleneK, Office Engineer
Category: Microsoft Office
Satisfied Customers: 574
Experience:  Office assisters to you
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I tried to update to win 10 via pop up on my win 7 64 bit pc

Customer Question

I tried to update to win 10 via pop up on my win 7 64 bit pc & as a result my pc now cannot open due to a disc read error. I don't have a repair disc.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  caraleneK replied 1 year ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. Restart your machine and press holding shift key while pressing restart see if you can boot up in safe mode . I waiting your feedback. Please, Rate if you are SATISFIED with my help, as this is the only way the site will give me credit for my time. If you still need help, ASK FOR MORE HELP by replying to me

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