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Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 31124
Experience:  Over 15 year experience resolving Microsoft Office Issues
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After years of online tonight it showed invalid password. I

Customer Question

after years of online tonight it showed invalid password ***** I have forgot the old password ***** tried ot put in a new one with out any luck-----Help
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Richard replied 1 year ago.

Hi there and welcome

you will need to reset your password. To do this, please click on my link below

https://account.aol.com/account/password/start

Follow the steps and reset your password. Once done, you can then use this new password ***** sign into your account.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.