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caraleneK
caraleneK, Office Engineer
Category: Microsoft Office
Satisfied Customers: 593
Experience:  Office assisters to you
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I was working on an assignment all day and clicked

Customer Question

I was working on an assignment all day and clicked accidentally dont save. It seems that the auto save was not working. The weird thing is I know that I save throughout the day. But all that is left on the document is the work that I did yesterday. I can't believe it.
Submitted: 1 year ago.
Category: Microsoft Office
Customer: replied 1 year ago.
This request was urgent. You said there was an appointment waiting with a particular mac technician. Half an hour later I am sitting at the screen. Totally false advertising!!!
Customer: replied 1 year ago.
Talk my money and nothing!!!
Expert:  caraleneK replied 1 year ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. Can I log on to your machine to have a look for you. Waiting your feedback to help you

Customer: replied 1 year ago.
Customer: replied 1 year ago.
I have teamviewer
Expert:  caraleneK replied 1 year ago.

Have you done this steps ??

Once you are in the terminal copy this phrase: "open $TMPDIR" and press ENTER. That will open your Temporary files folder where you will see another folder named "Temporaryitems"

Open up the "Temporaryitems" folder and you will find your lost file, that even AutoRecovery could not find. However when you do find your file, make sure you open up the document with "TextEdit" because a .tmp file will not work with Word.

An example name of your lost document will be "WordWorkfile D-57238.tmp"

Customer: replied 1 year ago.
I have
Customer: replied 1 year ago.
Are there?
Expert:  caraleneK replied 1 year ago.

Or you can use this software http://www.uflysoft.com/data-recovery-mac/word-document-recovery.html for me to log on and help you I need to send you a additional offer ?

Customer: replied 1 year ago.
Oh come on this is a joke I read all the reviews on it it doesnt work. Everything that you are telling me I found on line myself. It 2:16 am I havent got time hanging here while you search on the net.
Customer: replied 1 year ago.
Are you really an expert
Expert:  caraleneK replied 1 year ago.

Yes I am

Customer: replied 1 year ago.
can you help me or not. Otherwise refund my money. I was desperate not rich
Expert:  caraleneK replied 1 year ago.

have you done what I ask you to do?

Expert:  caraleneK replied 1 year ago.

Also look at this steps please.

Close Word
- Open the folder containing the word document
- Right click the Word Document and choose Properties
- Click the "Previous Versions" tab
- Choose a date in the list from before you made the save.
- Click the Copy button
- Save the file somewhere
- Open the file that was just saved somewhere else

Expert:  caraleneK replied 1 year ago.

Please, Rate if you are SATISFIED with my help, as this is the only way the site will give me credit for my time. If you still need help, ASK FOR MORE HELP by replying to me.

Customer: replied 1 year ago.
Caralene nothing that you advised helped.
Expert:  caraleneK replied 1 year ago.

Thanks for the feedback what version of office do you use??

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