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Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 35273
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I DOWNLOADED WINDOWS 10. IT ASKED PASSWORD AND I ENTERED

Customer Question

I DOWNLOADED WINDOWS 10. IT ASKED FOR A PASSWORD ***** I ENTERED ONE. I DO NOT REMEMBER THE PASSWORD ***** I THOUGHT IT WAS ONLY FOR THAT APPLICATION. HOWEVER, TO SIGN ON TO MY COMPUTER IT ASKED FOR THAT PASSWORD. THEREFORE, UNABLE TO REMEMBER THE PASSWORD, I CANNOT GET INTO THE COMPUTER. I AM CURRENTLY USING A PUBLIC COMPUTER. I NEED TO BE ONLINE BECAUSE I DO A LOT WORK ONLINE.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you click on my link below please.

https://account.live.com/ResetPassword.aspx

Reset your password ***** the account you used there, and when you have, use this new password ***** sign into your computer.

Let me know the results please.

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