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Pete
Pete, Computer Expert
Category: Microsoft Office
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Experience:  MS Office expert
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Found my main Facebook account its under an old email

Customer Question

found my main Facebook account its under an old email address with no way to log in or change password ***** re establish the account. Can this be fixed? please don't tell me yes to get my money. this is obviously very complicated. apple was unable to fix.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Pete replied 1 year ago.

Hi there,

You can get back into your Facebook account by answering a security question, using an alternate email address listed on your account or by getting help from friends, if you set up those options on the Facebook account.

To see if you have these options:

  1. Go to the Facebook login page and click Forgot your password? or Can't login? in the top right.
  2. Fill out the form to identify your account.
  3. Select I forgot my password on the next page if prompted.
  4. Look at the list of email addresses listed on your account. If you don't have access to any of these, click No longer have access to these?
  5. Follow the directions provided to answer your security question or get help from friends, if you see these options, or contact your email service provider.

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