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WesPCDr
WesPCDr, Information Systems Manager
Category: Microsoft Office
Satisfied Customers: 1503
Experience:  Microsoft Office Specialist
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Microsoft Office Home and Student 2013 is not responding -

Customer Question

Microsoft Office Home and Student 2013 is not responding - says "non-commercial" and not licensed and lastly not responding. Can't use software.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  WesPCDr replied 1 year ago.

Hi, I can help with the issue.

Expert:  WesPCDr replied 1 year ago.

This is a known issue that when the software loses or never gets activated it will deactivate the software.

To fix it, you will need to reactivate the software with a Product Key. If you don't have the key, then it may have expired or in use on another system. Reactivation is the only way to fix the problem.

Expert:  WesPCDr replied 1 year ago.

Uninstall the application and reinstall with a valid Product key.

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