How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask NewITZone Your Own Question

NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
53509759
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

Bought Office Home and Student 2013 did link the tent

Customer Question

Good afternoon
Bought Office Home and Student 2013 did link the tent windows and sent the product key, but now when attempting to open the documents just have to reset the product as it is not licensed hear an error in the key, but try correcting the error only me and said that there is a connection problem.
What to do ????
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Are you installing Office for the first time?

Can I access your computer remotely and help you resolve the issue?

May I know the operating system you are using? Is it Windows 7?

Thank you.

S H E F I N