How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 6131
Experience:  Computer Software Specialist for more than 10 years
49766785
Type Your Microsoft Office Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I'm running Microsoft Office 2007. I can not open Word 2007.

Customer Question

I'm running Microsoft Office 2007. I can not open Word 2007. Power point and Excel will open. Status shows Word as open, but you can not see it on the screen. Can you help?
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Before I can assist you with this, please tell me what version of Windows are you using? Is it Windows XP, Vista, 7, 8 or 10?

When did this start to happen? When was the last time you were able to use Word without the issue?

Please let me know by replying to me here so that I can help you further. A rating is only required when we are finished.

Thank you.

Best regards,
Jess