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Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 35267
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I did not receive my annual TurboTax disk year 2014. I

Customer Question

I did not receive my annual TurboTax disk for tax year 2014.
I believe there as an early communication saying there was a problem and disk would be sent later.
In any event can you electronically send me 2014 version? You'll see that I have been a customer for well over a decade.
Thomas J. Tyson *****
Irvine, CA 92603 (###) ###-####
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?

Please download / install your TurboTax software at the website below:

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

, there, sign in your TurboTax account first, then you can download / install your TurboTax software.

Please reply at the box below to continue troubleshooting. Thank you.

Customer: replied 1 year ago.
I was searching for the TurboTax .com site to have the 2014 tax program downloaded to me. I was sent to the Just Ask site instead.
I assumed you were providing a service for TurboTax.. The answer was of no use to me. I object to any charge for this.
Immediately after this I did reach the turbotax.com site and they downloaded the program I needed without charge since I had
already paid for it.
Thomas J. Tyson***@******.***