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Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 1307
Experience:  Systems Administrator
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My iPhone will not turn off--keeps flashing apple and

Customer Question

My iPhone will not turn off--keeps flashing apple and getting warm to touch. It is an iPhone 4
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Cody replied 1 year ago.

Is this jail broken?
Do you have a cloud backup, can we try to reset it by holding the home screen and power button at the same time until it restarts.

Expert:  Cody replied 1 year ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.