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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I was able to upload my profile photo without any problem.

Customer Question

I was able to upload my profile photo without any problem. When I tried to upload add'l pics, your system said "there is a problem . . . . ." It does not say what the prob is. I am unabe to get any add'l photos on my profile. Pls have a techie call me (1-xxx-xxx-xxxx).
Troutman76 (Mike xxxx))
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 1 year ago.
Hi,
I'm sorry about the issue. What kind of account is it?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you