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WesPCDr
WesPCDr, Information Systems Manager
Category: Microsoft Office
Satisfied Customers: 1503
Experience:  Microsoft Office Specialist
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I have a product key professional 2010and it is not working.

Customer Question

I have a product key for Office professional 2010and it is not working.
Windows 10 reset my computer today and when I went to open up documents I was unable to do so. I attempted to reinstall office however now it doesn't recognize the key.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  WesPCDr replied 1 year ago.

There could be an issue with the install already on the system.

The best course of action is to run the Microsoft troubleshooting tool.

Click this link to run the troubleshooting tool: http://support.microsoft.com/common/survey.aspx?scid=sw;en;1844&showpage=1

Expert:  WesPCDr replied 1 year ago.

Follow the online responses and it should determine the issue.