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Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 31127
Experience:  Over 15 year experience resolving Microsoft Office Issues
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MY MSN SERVICE HAS BEEN CANCELLED BECAUSE THEY SAY IT HAS

Customer Question

MY MSN SERVICE HAS BEEN CANCELLED BECAUSE THEY SAY IT HAS NOT
BEEN UPDATED WITH NEW CREDIT CARD NUMBER WHAT DO I DO NOW?
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Richard replied 1 year ago.

Hi there and welcome

Are you still able to sign into your account?

Expert:  Richard replied 1 year ago.

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard