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Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 32073
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Having trouble with certain games loading dicecity roller

Customer Question

Having trouble with certain games loading dicecity roller golf solitaire for example
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please which version of windows you are using?

And what happens when you try to open the game?

Thank you

Customer: replied 1 year ago.
Windows Vista
just get blank screen for some games
Expert:  Richard replied 1 year ago.

Thank you

As the first step, can you do the following please

Click Start, All Programs, Accessories, right click on Command Prompt and select Run As Administrator.

A black window will open.

Type in it

sfc /scannow

press enter and when it has completed, type in

chkdsk /r

Press enter.

It will give a message "the type of the file system is NTFS cannot lock current drive.

chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts y/n" Say Y, press enter and restart the computer.

Then try the game(s)

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Let me know the results please.