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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Office Specialist
Category: Microsoft Office
Satisfied Customers: 4721
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I need to re-set my password on a brand new HP Touchmart 15

Customer Question

I need to re-set my password ***** a brand new HP Touchmart 15 and it will not let me in to re-set it. The password ***** thought I put in must have been a typo. Can you tell me how to open my computer to re-set the password.
Jeri Culberson
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Kamil Anwar replied 1 year ago.

Is it the password ***** login to the computer?

Customer: replied 1 year ago.
Expert:  Kamil Anwar replied 1 year ago.

Which operating system is it running on your touchsmart? Windows 8 or Windows 10?

Customer: replied 1 year ago.
Windows8
Customer: replied 1 year ago.
It is brand new, and came with Windiws 8
Expert:  Kamil Anwar replied 1 year ago.

And what is the user ID you're seeing? Is it your e-mail address?

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