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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I can not get on my computer. The password I used was not

Customer Question

I can not get on my computer. The password ***** used was not successful so I tried to reset the password ***** your AOL prompts. The computer said I am not eligible to reset now and to contact your office for help.
Please help me get a new password.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. What exactly is the password *****? Is it a password ***** login to your computer's Windows account?
Please let me know so that I can help you further.
Best regards,
Jess