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Pete
Pete, Computer Expert
Category: Microsoft Office
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Experience:  MS Office expert
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When I look off aol the is a message the comes up and state

Customer Question

when I look off aol the is a message the comes up and state that there is any user session running and to switch back to that session and log off. There is no other user on this computer what is this message
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Pete replied 1 year ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
If you haven't already done so, shut down the computer and restart it, then log on and off AOL again.
If you still get the message, then further work will be necessary to determine what is causing the other user to be logged on.
Let me know if you would like me to check remotely.

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