Microsoft Office Questions? Ask a IT Expert for Support ASAP
Do you have Windows XP, Vista, 7, 8, or Mac OS?
Try moving the saved folder out of this location
Close all Office products
Go to /Users/username/Library/Saved Application State
Move the saved application folder out of that location
Launch Office again
Did you remove this?
~/Library/Saved Application State/com.microsoft.Word.savedState
Have you uninstalled and install Office again?
I would suggest that you try that as the next step -- Uninstall, restart your computer, install again
My apologies -- I was away for lunch. Would you like to continue?
Okay - thank you for letting me know.