Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Are you able to print from Word, email and all other programs, except Envelops?
May I know the operating system you are using? Is it Windows 7?
S H E F I N
Please make sure that you are following the instructions in the link below, in order to print envelops.
If the issue persists, let me know the response you are getting while printing envelops.
If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!S H E F I N
Have you tried the instructions from the link I have given?