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Shefin
Shefin, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 5083
Experience:  Working as Tech support specialist with a world famous computer manufacturer
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I've installed windows 2013. My HP printer 3520 won't print

Customer Question

I've installed windows 2013. My HP printer 3520 won't print envelopes
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Are you able to print from Word, email and all other programs, except Envelops?

May I know the operating system you are using? Is it Windows 7?

Thank you.

S H E F I N

Customer: replied 1 year ago.
I can print everything except envelopes. I'm running Windows 8.2 I believe.
Expert:  Shefin replied 1 year ago.

Hi,

Please make sure that you are following the instructions in the link below, in order to print envelops.

http://support.hp.com/us-en/product/HP-Deskjet-3520-e-All-in-One-Printer-series/5162504/model/5162505/document/c03306941/

If the issue persists, let me know the response you are getting while printing envelops.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!
S H E F I N

Customer: replied 1 year ago.
Windows 8.1
Expert:  Shefin replied 1 year ago.

Hi,

Have you tried the instructions from the link I have given?

Thank you.

S H E F I N