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Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 15414
Experience:  Over 10 years work experience.
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I can't open Microsoft office

Customer Question

i can't open Microsoft office because click-2-run virtualization handler 30027 keeps popping up. what should I do? I'm afraid to uninstall the Microsoft office because I have many files save on it. Can you please help me?
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Jason Jones replied 1 year ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
May I ask which version of Windows you are running?
I will be standing by.
Thank you,
Jason
Expert:  Jason Jones replied 1 year ago.
Let's try the easiest and quickest fix, first. I look forward to your update after completing the steps below.
Please, follow the instructions below to solve your problem:
- Press the two following keys at the same time: Windows key and the letter R
- Type: rstrui
- Click Ok
- Choose to Restore to an earlier time > Click Next.
- Choose a date at least one week before you started experiencing your problem.
- Click NEXT > NEXT > NEXT.
- Your computer will restart and your issue will be gone.
I will be standing by. Please, do not forget to come back and update me on your status and/or rate my help.
Thank you,
Jason
Customer: replied 1 year ago.
Thank you for your assistance but I found the answer in my own before anyone responded and alerted the company to cancel the payment,
Expert:  Jason Jones replied 1 year ago.
I am glad to hear that the problem is fixed.
I typed up the instructions for you because I was unaware that you requested a refund because I was not told.

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