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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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Bernie - you helped me in the past and I hope you can perform

This answer was rated:

Bernie - you helped me in the past and I hope you can perform another miracle for me! I'm now on a Dell Surface PC with Windows 8. Everything's been chugging along until yesterday when IE stopped working. I'm receiving and sending email and can get online via's just that IE won't load. Which is really weird, since I seem to be contacting you via IE. Help?


My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 2 years ago.

Yes, please! Have at it! Do I need to close out anything that's open?



Click the Link Above

1) Click Join
2) Click Run /OK/Yes if asked
3) Click allow/Run/Ok if asked by any Anti Virus

Let me know any Issues

Cheers James
Remote Fix cheers James
James K. and 3 other Microsoft Office Specialists are ready to help you