The first option (reset IE) did not solve the problem. I installed FireFox and can now compose a message. Any ideas why going to Win8.1 would cause this problem??
You're welcome. Windows 8.1 is too new; there are websites that are not compatible with the latest IE in windows 8.1 yet. You can just use Firefox for email (and/or for other websites); Firefox is faster and more reliable than IE.If there is any issue later or if you need anything else, please let me know any time. Also, I appreciate if you take a moment to rate my service below to day. Thank you very much,