Microsoft Office Questions? Ask a IT Expert for Support ASAP
Thank you for the help I ran trough the Unistall but I am still having the same problem.
One thing that I have noticed is that IF I open a file from SkyDrive and then go to the FILE->OPEN tab, I see that file under "Recent" for about 3 seconds and then it disappears right in front of my eyes but if I open a file on the desktop, this doesn't happen.
This is different than the behavior on other computers with this setup.
Also, if I go to the SKyDrive site I see RECENT files that were opened on other computers but not this one.
Finally, in case you ask, SkyDrive is logged in on my computer.
By the way: I am not sure how different this un-install was from the others as outlook did NOT loose the mail profile and Excel is logged in my Microsoft Account.
Unfortunately I already tried this procedure. Anyhow, I tried it again but it did not improve the situation.
Please remember that, in my mind, the clues to the problem are (1) same problem across office products and (2) only related to files on SkyDrive.
The strangest thing is how open SkyDrive files show for a few seconds and then (right in front of my eyes) disappear.
In the register there are two files but not the ones that I have currently pinned and the file list does not changed after opening and closing (or trying to pin) different files.
I checked Word, in the register for Word there is one document which is NOT the same as the two pinned in the app when I open it.
Unfortunately it still does the same thing.
Now the recent list is empty (no longer have the two pinned items).
When I open a file, I see, temporarily that file in the recent list, I can pin it but (in both cases) it will disappear in a few seconds (even if pinned).
(Could it be that it is trying to Synch with the recent files list on the cloud, as it should be, and is unable to update?)
Please note that the USER MRU was re-created but the other key not.
By the way, for some reason, on my other computer (only one of the two others) when I open a SkyDrive file I get asked if I trust this document, this never happens here, could it be a security issue?
In regards XXXXX XXXXX second question: Yes, it only applies to documents on the SkyDrive. Also note that on all other installations the recent list not only works but SYNCs with all other instances on other devices. Local documents remain in the list.
In regards XXXXX XXXXX first question: I updated to windows 8.1 but am not sure that the two are linked, can't really pin down when the problem first occurred, I suspect the upgrade also because SkyDrive is handled differently in 8.1.
I usually access them directly from Excel (FILE-> OPEN -> SkyDrive ..) but even going through the File System doesn't make any difference.
You could open and save documents within a folder on your computer that is not synced by SkyDrive and then manually transfer them to the SkyDrive folder afterward since SkyDrive synced documents don't appear on the list of recently opened items.Other than that, I am out of ideas so, if you like, I can opt-out and open this question to other Experts so they can take a look at the problem.Sorry for not being able to solve this problem.Regards,IT Miro
DId what you did except re-install SkyDrive since Windows 8.1 doesn't need it (built in).
THANK YOU THANK YOU THANK YOU.
Can't see where to put the smiley faces, please close this thread and I will rate.