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Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 36104
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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My Microsoft Office 2010 , which came with my computer, is

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My Microsoft Office 2010 , which came with my computer, is no longer working. I cannot print my documents. Microsoft says the Office 2010 file is missing or corrupt and I should contact Gateway. What do I need to do to resolve this problem? Patsy
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8?

Are you able to view/read the documents, but not able to print?

Please let me know. Thank you
Customer: replied 3 years ago.


I have windows 7. I cannot view or print. Patsy

Please try this first: click Start->All programs->Accessories->System Tools->System Restore and restore the computer to any date before this issue has occurred, then check.

 

If that does not work, please go to Start, control panel, programs, programs and features and select the microsoft office program, then select the change/repair option, and check.

 

If all fails, please let me know; I will find another solution. Thank you,

Viet -MS Office Tech and 5 other Microsoft Office Specialists are ready to help you

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