I have NOT the option 'Printing Section' under the Advanced Tab. I can not inset a print screen to you so that you can se my options. Can you specify for me or send me a screen dump so yhat I can see, what you mean?
It does'nt Work.........
Are you aware that the problem is on both our computers?
I got an e-mail telling that an amount has been credited on my account. Why ? The site told that I shall first pay when my problem is 100 % solved?????
No, I will be VERY happy, if you can help me with my problem!
We were travellling on Holiday for three month Maj-June-July. In that periode we did not use the printer. When we were back home, the problem was there. A frind who are a skilled IT-person has tried many, many things without any solution. And I have asked 'Microsoft Community' without succes :-(
Yes, I can print Black and White from Google Chrome as well as from Firefox. But the problem is still in Explore. That's why I am sure, it is a Microsoft problem.
'Print Background colors' is NOT selected
...... the problem is in Explorer AND in Live Mail as well
I can choose some recent dates back to 2013-10-19 (I had the problem this date) and before that I can only select 2011-06-07. It is more than two years ago and it is a safety copy. A lot of programmes and updates will be deleted. if I choose it
Do you think it is a good idea? And can I find out all this (for me) difficult things?
My friend has reinstalled the printer several times. If I shall do it myself, please guide med......
My question was regarding my capability. Do you think I can find out a system restore included all the consequenses it will have?
It is not possible to select the restore from 2011-06-07. Can you suggest something?
Maybe I shall wait a while and ask my IT-friend to come here and help me further...........
I can not get the 2011-06-07. I get the message: 'The path with the safety copy was not found'
It takes a long time...... the cleaning is going on. I will be back when Ccleaner.com has finish the cleaning
I have scanned and repaired the registry. And restartet the computer. And in start/all programmes/accessories/command promt I choose 'run as administrator'. Then a Black dos-box appear with the line
What shall I do then?
I have printet a page from Explorer after restarting the computer. It is still in COLOUR :-(
OK, now I found the rest....
I have run sfc/scannow
When I write chkdsk/r í tells: 'chkdsk kan not run because the unit is in use by another process. Will you control this diskunit NeXT time the computer is started Y/N'
I wrote Y and restarted the computer.
I can still only print websites in colour.....
No, I have not a third computer. I can ask a friend to bring his computer to my place, then we can test again..... (but it is still strange, that the problem is'nt there when we use Google Chrome or Firefox)
Yes, I will let you know what happens further
Bye bye and thanks for your help so far