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When I open Excel from my START menu (Version 2007; Windows

Customer Question

When I open Excel from my START menu (Version 2007; Windows 7 Professional),four tabs open, with names of workbooks I thought I had deleted. They still open, even though they are blank workbooks. How can I cleanly delete them completely?
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  The-PC-Guy replied 1 year ago.

The-PC-Guy :

Thanks for using JustAnswer. My name is Andrew, I will do whatever I can to answer your question

The-PC-Guy :

are you saying these open every time you start excel?

The-PC-Guy :

automatically

The-PC-Guy :

type here when you are ready to continue so I can assist you

Expert:  The-PC-Guy replied 1 year ago.
i see you are having problems

Thanks for using JustAnswer. My name is Andrew, I will do whatever I can to answer your question

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10:28 PM

are you saying these open every time you start excel?

10:28 PM

automatically

10:29 PM

type here when you are ready to continue so I can assist you

Customer: replied 1 year ago.

Yes. Every time. I can use them as "templates" and save as files. This does not seem to affect my spreadsheets; but I always have to "X" out four times to close the program.

Expert:  The-PC-Guy replied 1 year ago.
can I do a remote session with you?

so I can see your screen, you can show me what is happening,

and I can fix it for you?
Expert:  The-PC-Guy replied 1 year ago.
sorry. I have to go now.

I will check back tomorrow for your response.
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is Richard.

Can you close Excel

Click start, type in

excel.exe /regserver

Note the space before the /

Press enter and tell me if Excel is still giving you this problem please.

thank you
Customer: replied 1 year ago.

Richard:


I entered the command as you suggested. No change.


 

Expert:  The-PC-Guy replied 1 year ago.
if you would like I do a remote session with you

so I can see your screen, you can show me what is happening,

and I can fix it for you

is this something you would be interested in?
Customer: replied 1 year ago.

Sorry. No remote sessions.


 

Expert:  The-PC-Guy replied 1 year ago.
ok, thats fine.

It makes it very difficult to help you though.
Expert:  Richard replied 1 year ago.
Thanks

Can you close all programs please.

Click Start, Microsoft Office, Office Tools, Office Diagnostics.

Run a Diagnostics and perform any repairs it requests.

Once done, restart and tell me please if you still have the problem.

Thank you

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