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Shefin
Shefin, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 4921
Experience:  Working as Tech support specialist with a world famous computer manufacturer
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I tried to down load Microsoft Office Home and Student and

This answer was rated:

I tried to down load Microsoft Office Home and Student and got to the point, when they ask
for verification on my E-Mail. there was none.

Shefin :
Hello! Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Shefin :
Please let me know when you are ready.
Customer:

ready

Shefin :

Are you downloading the trial version of Microsoft Office?

Customer:

trying

Shefin :

Okay.

Shefin :

You have created a Microsoft Account for downloading the trial. Right?

Customer:

yes

Shefin :

Are you able to sign in to that account?

Customer:

no

Shefin :

Have you forgotten the email address and password?

Customer:

Can't find it

Shefin :

I would suggest you create another account, note down the user name and password, download it using the new account, and use it.

Customer:

how do you do that

Customer:

I will try that

Shefin :

Use the Try one month option.

Customer:

ok

Shefin :

Let me know if you find any difficulties.

Customer:

will do

Shefin :

Okay.

Customer:

thanks

Shefin :

Please try doing it now and let me know the result.

Customer:

its working no.

Shefin :

Have you created a new account?

Customer:

its working now

Shefin :

Great!

Shefin :

I am glad to hear that!

Customer:

its working now

Shefin :
I request you click the EXCELLENT smiley face once you have all the information you need.
Shefin :

My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Shefin and other Microsoft Office Specialists are ready to help you