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Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 33911
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I am unable to download updatescan you help

This answer was rated:

I am unable to download updatescan you help
Thank you for your question, my name is Richard.

Can you tell me please which version of windows you are running?

And what error you get when the download of updates fails

Thank you
Customer: replied 3 years ago.

Windows 7

And what error you get when the download of updates fails

Thank you
Customer: replied 3 years ago.

Downloads failed and gives error number ithink one was 643

Thank you

Click Start, type in MSCONFIG and press enter.

Click on the Startup Tab and click Disable All.

Click on the Services Tab and click "Hide All Microsoft Services"

Then click Disable All

Click ok, restart and then try to download the updates and install.

Let me know the results please

Thank you

Customer: replied 3 years ago.

I click start up tab there is no'Hide aa Microsoft services' only 'disable all'

Yes, the Hide aa Microsoft services s on the SERVICES tab

You need to follow my instructions carefully please

Click Start, type in MSCONFIG and press enter.

Click on the Startup Tab and click Disable All.

Click on the Services Tab and click "Hide All Microsoft Services"

Then click Disable All

Click ok, restart and let me know if it then starts please
Customer: replied 3 years ago.

Updates Failed Code 643 and 9C59

Can you tell me which anti virus you are running please?
Customer: replied 3 years ago.

Panda

Can you disable it please.

Then try to do the updates.

Let me know the results please

Richard and 2 other Microsoft Office Specialists are ready to help you
Customer: replied 3 years ago.

Updates Failed same error numbers

Can I log on and look please on the connected computer?

It is easier to work with you on this. You can see and control everything I do

Click the below link and click START MEETING on the web page

Click Me (Link)

It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (exaple: 456-789-123) in your message to me here please

Thank you
Customer: replied 3 years ago.
NNN-NN-NNNN/p>
connecting
Done
Customer: replied 3 years ago.

No questions I will know more when new updates are offered and i try to update


 


Thanks


Ivor

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