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Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 16842
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I purchased Microsoft Word 2007, it was installed on my previous

Resolved Question:

I purchased Microsoft Word 2007, it was installed on my previous computer, I shared the disc with 2 of my children so the 3 licenses were used, I no longer can locate the disc or product key number, when I tried to sign up for a free trial of word 2013 it asks me for my Microsoft name and password XXXXX ny name comes up acXXX@XXXXXX.XXX but I cant remember my password XXXXX it wont let me progress. do I need to try to re-purchase the program to get it on my new computre
Submitted: 12 months ago.
Category: Microsoft Office
Expert:  Richard replied 12 months ago.
Thanks for your question. My name is XXXXX XXXXX I look forward to assisting you.

If you cannot locate the disk, then yes you will need to purchase it again.

you can get the trial, but if you do not rememer your account password, you can make a free account on the address below and use this.

https://signup.live.com

Then you can download the trial using this account and decide on whether to purchase it.

OR

You can use a free open source office program, that works with all office files. It is called Open Office, and you can download it completly free from my link below.

http://www.openoffice.org/download/

This is a very good free substitute.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 16842
Experience: Over 15 year experience resolving Microsoft Office Issues
Richard and 4 other Microsoft Office Specialists are ready to help you

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