Hello Gina! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. You may have pressed some keys or used the scroll wheel on your mouse; you can scroll up / down on the mouse's scroll wheel in order to increase / decrease the font size. If needed, can you please try this: press at the same time the two keys Ctrl and + (plus) in order to increase the font size, and press at the same time the two keys Ctrl and - (minus) in order to decrease the font size.You can press those keys until it shows the font size you want.Please let me know. Thank you,
its a laptop I don't have a mouse and its on a different computer than this one and I need to change the fonts in the whole thing so where should I start or where should the arrow be when I click on control +...nothing is happening.
Its 2010 outlook and what am I doing while I press control + that takes 2 fingers and nothing happens when I do that...in this computer the font gets bigger but on the laptop nothing is happening
I'm sorry. Can you please go to your email on the new laptop for a message from JustAnswer in order to connect with me via this web page on your new laptop, so we can troubleshoot there? Thank you
so how do I reach you on just answer without paying again?
are you replying or what are we doing here?
ok I am on with the laptop
but you are still replying to the other computer ....bc that is the email address I used
Thank you hopefully that will work going forward.