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Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 16842
Experience:  Over 15 year experience resolving Microsoft Office Issues
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My daughter has created a slide show using Power Point 2010.

Resolved Question:

My daughter has created a slide show using Power Point 2010. She's trying to insert a sound file to no avail. When she inserts the file, all she gets is a speaker image but not the sound bar that's supposed to be below it. The sound file is a standard MP3 and will play on Windows Media Player. I think the problem may be with the PP file itself. She created the presentation in PP 2010, but when I check the file properties it shows the file as being a PP 97-2003 running in Compatibility Mode. Can you help me figure this out?
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is Richard.

Can you open the Power point file.

Then choose Save As.

Make sure to choose file type

pptx

Save this, then try to insert a MP3

Let me know the results please

Thank you
Customer: replied 1 year ago.

I'm having trouble finding where you save as file type. I only get the file name when a do a save as.

Expert:  Richard replied 1 year ago.
You click File, Save As

Then Save As Type

I can convert it for you if you wish.

- Click the following link: http://www.wikisend.com
- Upload the file to that website
- Once it is uploaded, the resulting page will display a "File ID" number.
- Please, give me that "File ID Number"

Thanks
Customer: replied 1 year ago.

170838

Expert:  Richard replied 1 year ago.
Thanks Dave,

It is fixed, I even inserted a Music file in and it plays

You can download it from www.wikisend.com under File ID 356780

Let me know if you have any difficulties please

Thank you
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 16842
Experience: Over 15 year experience resolving Microsoft Office Issues
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