Hello & Welcome to JustAnswer. My name isXXXXX and i will do my best to assist you.
How are you trying to install Access 2013?
Office Home & Business 2013 does not comes with Access.
It comes with (Word / Excel / PowerPoint / Outlook and OneNote) only.
You will need to buy Access separately OR get a Microsoft Office suite with Access
Let me know when you are back so we can continue.
I have already buyed Acess separately but can not install it.
What error does it gives?
"something went wrong, there are problems"
Can you try installing it again and write the exact error message please so i can get insights on it
"occupied by other activities"
Can you Click on Start -> Right click on Computer and Select Properties
Under system -> system type: does it says 64 bit or 32 bit?
Do you have the part number for the previous office and the Access 2013? OR do you know if they are both 64 bit too?
Can you try this, restart your computer and without opening any other program or application, run the new installation for access.
Office 2013 Home and business was taken from internet today. on the Access box "32 or 64bit".
I have done this a lot of times.
Is your windows in swedish?
Can you type the exact error message in Swedish?
I need to know the exact error message it is giving
"Något gick fel. Vi stötte på ett problem. Sök efter mer hjälp online."
Select Online Repair, and then click Repair.
Are you still there?
Yes, i have just repaired Office and trying to install Access.
Glad, it worked.
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