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Ansh P.
Ansh P., MS Office Specialist
Category: Microsoft Office
Satisfied Customers: 8148
Experience:  Computer Science Engineer with 10 years experience in MS Office (All Versions).
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I downloaded outlook 2013 and am getting a note that says I

This answer was rated:

I downloaded outlook 2013 and am getting a note that says I do not have permission to install. I am the admin user, and can't figure it out.

Ansh P. :

Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.

Ansh P. :

Are you using Windows 7?

Customer:

yes

Ansh P. :

Thanks, XXXXX XXXXX see the installer file in explorer?

Customer:

It is downloaded. What do you mean by the installer file?

Ansh P. :

I mean the downloaded file

Ansh P. :

Would you like me to do it for you remotely? If you are fine with it.

Customer:

yes, it is there, when I click on it it starts to open and then says I do not have permission.

Customer:

yes, remote is fine,

Ansh P. :

Which browser are you using now?

Customer:

internet explorer

Ansh P. :

If you face any issues with remote, please reply here

Ansh P. :

navigate to http://166.78.231.170:8040/ and type in the code "outlook 2013"

Ansh P. :

When prompted, run the tool.

Ansh P. :

I will wait for connection

Ansh P. :

ok it's set

Ansh P. :

Scott, Any further questions?

Ansh P. :

Anything else Scott?

Ansh P. :

or should I disconnect

Customer:

No, thanks so much. How do I find you if anything else comes up?

Ansh P. :

I will give you my profile link, please wait.

Customer:

Super, thanks for everything. Great job!

Ansh P. :

You can bookmark/add my profile to favorites. Thank you!

Customer:

OK to disconnect.

Ansh P. :

and really glad to help. Please do leave me a rating below

Ansh P. :

I have disconnected. Have a great day. :)

Ansh P. and 7 other Microsoft Office Specialists are ready to help you

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